At Viraj Gold, we are committed to protecting your personal information and ensuring a safe, secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop from our website. By using our website, you agree to the practices described in this policy.


1. Information We Collect

We collect the following types of information to provide you with a smooth shopping experience:

a) Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing & Shipping Address

b) Payment Information

  • UPI / Wallet / Net Banking / Card details (processed securely by our payment partners)

  • We do not store your complete payment/card details on our servers.

c) Browsing Information

  • IP Address

  • Device Type

  • Browser Type

  • Pages visited on our website

  • Cookies and tracking data

d) Order Information

  • Products purchased

  • Order history & preferences

  • Delivery details


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates, confirmations, and alerts

  • Improve user experience and website performance

  • Personalize product recommendations

  • Provide customer support

  • Detect and prevent fraud or unauthorized activity

  • Share marketing offers (only with your consent)


3. Cookies & Tracking Technology

We use cookies to:

  • Improve site functionality

  • Remember your cart items

  • Analyze website traffic

  • Deliver personalized shopping experience

You can choose to disable cookies from your browser settings.


4. Sharing Your Information

We do not sell or trade your personal information to any third party.

We only share your data with trusted partners for essential services:

  • Delivery partners (to deliver your orders)

  • Payment gateways (to process payments securely)

  • Technical service providers (website hosting, analytics, etc.)

All partners follow strict confidentiality and data protection rules.


5. Data Security

We use industry-standard security measures to protect your personal information:

  • SSL encryption

  • Secured payment gateways

  • Protected server environment

However, no system is 100% secure. By using the website, you understand and accept this risk.


6. Your Rights

You have the right to:

  • Access the personal data we hold

  • Update or correct your information

  • Request deletion of your data

  • Opt-out of marketing emails/messages

To exercise your rights, contact us at:
πŸ“§ virajagrofoods@gmail.com
πŸ“ž 9582832850


7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. We recommend reading their privacy policies before sharing information.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age. If we discover such information, we delete it immediately.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new effective date.


10. Contact Us

If you have any questions about our Privacy Policy or your personal information, please contact us:

πŸ“§ Email: virajagrofoods@gmail.com
πŸ“ž Phone: 9582832850
πŸ“ Address: Viraj Agro Foods, 156,Village-Kurmali, Distt.-shamli (U.P.)