Welcome to Viraj Gold. By accessing our website, browsing, or making a purchase, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions govern your use of the Viraj Gold website and all related services.
By using our website, you accept these terms in full.
If you do not agree with any part of these terms, please do not use our website.
2. Use of Website
By using our website, you agree to:
Use the site only for lawful purposes.
Not misuse our content, images, or products.
Not attempt to hack, damage, or interfere with the website or its operations.
Provide accurate information during registration or checkout.
We reserve the right to restrict, suspend, or terminate user access if misuse is detected.
3. Product Information
We provide high-quality products such as Mustard Oil, Edible Oils, and Nutrifarm products.
Images on the website are for reference; actual product packaging may vary.
We strive for accuracy, but product descriptions, pricing, or availability may sometimes contain errors.
We reserve the right to correct errors anytime without prior notice.
4. Pricing & Payments
All prices listed on Viraj Gold are inclusive/exclusive of taxes (as per applicable laws).
Prices may change at any time without prior notice.
We support secure payment methods: UPI, Wallets, Debit/Credit Cards, Internet Banking, etc.
Payment information is processed securely through trusted payment gateways.
We do not store your complete bank or card details.
5. Order Confirmation & Cancellation
Order Confirmation
After placing an order, you will receive a confirmation message or email.
Viraj Gold reserves the right to cancel any order due to stock issues, pricing errors, or suspicious activity.
Order Cancellation by Customer
Customers may cancel orders before dispatch.
If the order is already shipped, cancellation may not be possible.
6. Shipping & Delivery
We deliver products to most serviceable pin codes in India.
Delivery timelines may vary based on location, courier service, or external factors.
Any delay due to courier issues or natural events is not under our control.
For more details, check our Shipping Policy.
7. Returns, Refunds & Replacement
We accept returns or replacements only under specific conditions such as damaged, leaked, or wrong products.
The product must be reported within 24–48 hours of delivery with proof.
Opened or used products cannot be returned.
Refunds will be processed after verification.
Check our Refund & Return Policy for detailed information.
8. Intellectual Property Rights
All website content, including text, images, graphics, logos, and designs, is the property of Viraj Gold.
You may not copy, reproduce, distribute, or publish any content without written permission.
9. Third-Party Services
We may use third-party logistics, payment gateways, or analytic tools.
We are not responsible for errors, delays, or policies of third-party providers.
10. User Account Responsibilities
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login details.
You must notify us immediately in case of unauthorized access.
Viraj Gold is not liable for misuse of your account due to negligence.
11. Limitation of Liability
Viraj Gold will not be responsible for:
Any damages caused by misuse of our products.
Losses resulting from delays in shipping or external conditions.
Technical issues or temporary downtime of the website.
Our maximum liability shall be limited to the order value of the product purchased.
12. Changes to Terms
We may update or modify these Terms & Conditions anytime.
Updated terms will be posted on this page with a revised effective date.
Continued use of our website means you accept the updated terms.
13. Contact Information
For any queries regarding these Terms & Conditions, contact us at:
📧 Email: virajagrofoods@gmail.com
📞 Phone: 9582832850
📍 Address: Viraj Agro Foods, 156,Village-Kurmali, Distt.-shamli (U.P.)